Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Response Warranty

  • Our team of techs will try their best to answer to your support inquiries in about 1 hour. If, however, the situation you have come across requires assistance from the Admin =Team,= we will forward the ticket to the technician on shift and will write a reply to inform you.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • We offer 24x7x365 client help by using a ultra–fast ticketing application built into your Control Panel. You can e–mail us all the time about any of the software packages that come installed in advance on your virtual server, which include the selected Operating System, the server admin panel and our in–house created Web Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • An exhaustive and frequently updated collection of articles is incorporated into our custom–built Web Hosting Control Panel. It offers quick tips about how to perform all of the standard website supervision jobs. The Help area presents comprehensive how–to tutorials and step–by–step video courses. You can gain access to the Help area by pressing the Help or Video buttons in the upper right side of each Control Panel section.