A 99.9% Server Uptime
The benefit of building your very own website hosting platform is that you do not have to be worried about compatibility issues – you design a specific set of software applications in such a way as to be compatible with a particular set of hardware components. The final outcome is something significantly more steady and dependable, as there are less potential risks of failure. We’ve built our cloud hosting system using time–proven hardware components and a strongly customized version of Security–Enhanced Linux in an attempt to set up a completely secure home for your personal web sites.
Because of this, with each of our website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also set up our own internal network in each one of our datacenters. Everything is based on first–class hardware components furnished by Juniper. On top of that, on each router, we have set up a firewall with an intricate set of rules so as to sieve all fishy requests.
This way, in each of our data centers – in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned cash at stake, you can’t feel really secure. That is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel satisfied with our hosting service or if you want to use an even more robust hosting solution, such as a Linux VPS plans or even a dedicated web hosting plans – you’ll receive a full refund, with no obscure fees or return charges.
24/7 Technical Support
If you run a web hosting company, your tech support engineers are of major importance. That’s why we’ve cautiously chosen a very qualified group of technicians, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All help requests are responded to in under 60 minutes and our average support ticket response time is under 20 minutes!