Phone Support in Website Hosting
All our website hosting packages come with phone support 14 hours a day even on public holidays, which means that if you do not have an account yet, you can give us a call and find out more about our solutions or whether we meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you're able to contact the telephone number which is nearer to you. If you are an existing customer, we will help you promptly with any kind of general and billing issues and with multiple technical matters so as to save you time and efforts - we acknowledge the fact that often it is more convenient to speak with a live person so as to get things done immediately. Certainly, some issues cannot be managed over the phone, so in such a case you have the option to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
We provide live telephone support 14 hours daily as a part of the support services for each and every semi-dedicated server plan that we offer. Due to the fact that some issues are more complex and time-consuming, you will have to open a support ticket if you experience such an issue, but for all the billing, general or small-scale technical issues you can always phone us and we'll help you quickly in order to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our state-of-the-art cloud platform or you can receive any other general info on our semi-dedicated solutions. We now have local numbers in the United States, the UK and Australia as well as a global number, therefore you'll be able to call the one which is closer to your region.