Although this isn't the most importantaspect for you to identify a reliable website hosting supplier from a bad one or a reseller from a real provider, the option to call and consult with a live person is an indicator that you are not dealing with a one-person company and that you will be able to get in touch with somebody whenever you need assistance. The phone support for website hosting services may range from basic to expert, therefore the problems that can be resolved through a phone call differ based on the particular provider. Usually, these issues are simpler and feature billing or first level tech issues since more complex matters often need a support ticket where both you and the sysadmins can follow the proceedings with a specific situation. Nevertheless, having the option to call your provider will save you a lot of time and efforts for the countless tiny problems that will eventually show up at the time you manage your hosting account.

Phone Support in Website Hosting

All our website hosting packages come with phone support 14 hours a day even on public holidays, which means that if you do not have an account yet, you can give us a call and find out more about our solutions or whether we meet the system requirements for your web sites. For your benefit, we have local phone lines in the United States, Great Britain and Australia, so that you're able to contact the telephone number which is nearer to you. If you are an existing customer, we will help you promptly with any kind of general and billing issues and with multiple technical matters so as to save you time and efforts - we acknowledge the fact that often it is more convenient to speak with a live person so as to get things done immediately. Certainly, some issues cannot be managed over the phone, so in such a case you have the option to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hours daily as a part of the support services for each and every semi-dedicated server plan that we offer. Due to the fact that some issues are more complex and time-consuming, you will have to open a support ticket if you experience such an issue, but for all the billing, general or small-scale technical issues you can always phone us and we'll help you quickly in order to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our state-of-the-art cloud platform or you can receive any other general info on our semi-dedicated solutions. We now have local numbers in the United States, the UK and Australia as well as a global number, therefore you'll be able to call the one which is closer to your region.