Live Chat Support in Website Hosting
In addition to the telephone and ticket support, we provide live chat support as well. You're able to contact us every single day, including holidays and weekends, and we can give you more details about the website hosting that we supply if you are not among our customers yet, or about basic and billing questions in case you already have an account. Though for entirely technical matters you'll have to open a ticket to the tech assistance team, since such issues require additional time to be resolved, you can still contact us on our live chat for some tech info. For instance, we are able to assist you to set up an e-mail address in your email client or troubleshoot a variety of issues, saving you considerable amount of time. Even when our phone lines are already off for the day, you'll be able to speak with a live person.
Live Chat Support in Semi-dedicated Servers
We provide a live chat service that is available to all of our future and active clients. If you're looking for a new website hosting account, you are able to chat in real time to one of our agents and receive more details about our semi-dedicated hosting plans so that you can pick the perfect plan for your sites. In case you already have an account with us, we will assist you in a timely manner with billing, general and first-level techmatters. Though in some instances you will need to open a ticket because there're issues that cannot be resolved on the live chat, we will be able to assist you with various common tasks, like installing an e-mail account in an email client or forwarding one domain name to another. Thus, you will receive prompt assistance and you will save a long time.