Extensive Online Documentation in Website Hosting
If you have bought your very first website hosting package through our company or have migrated your site over to us, you’ll grow accustomed to our services and our created-developed Hepsia hosting Control Panel in no time due to the fact that we have compiled a thorough web-based knowledge base where you can find all the info that you will ever need – both general info regarding the hosting service as a whole and more specific info about the different features that you can use and the issues that you can confront. The articles are available in 2 places. The whole article archive is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different features in every Control Panel section as well. You can acquaint yourself with how to do de facto everything, from creating an .htaccess config file to managing a mailing list, and all the articles include exhaustive guidelines, so you won’t ever become disorientated due to an unclear text. Needless to say, if you come across a more specific problem and you don’t find anything about it in our knowledge base, you can get in touch with our tech support team representatives 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled a detailed knowledge base for all our current and potential customers, so if you order a semi-dedicated server plan through us, you will be able to find any information that you’re looking at any time. We have a ton of informational help articles, which will help you better understand what’s going on in your account – "What’s PHP?" and "What are file access permissions?" are only 2 instances. Our instructional guides will help you do anything you want – uncompress an archive, import a database, forward a domain name, etc. In addition, we also have troubleshooting instructions, which will enable you to discover what spurs a specific problem and the likely solutions for it. If you are not able to send emails or your domain name returns a 500 Internal Server Error message, for example, you can refer to our knowledge base and repair the issue immediately. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.